Nellie Tilley Interiors or NTI is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you interact with our website and services.
We may collect the following personal information when you interact with us:
Name
Email address
Phone number
Postal address
Details about your home or project (if you enquire about our services)
Any other information you voluntarily provide through forms, emails, or conversations
We may also collect information through cookies and analytics tools such as IP address, browser type, and pages visited.
We collect your personal information directly from you when you:
Fill in a contact form on our website
Subscribe to our newsletter
Enquire about our services
Communicate with us via phone, email, or social media
Visit our website (via cookies and similar technologies)
We collect, hold, and use your personal information to:
Respond to your enquiries
Provide our interior design and related services
Send updates, newsletters, or promotional materials (if you’ve opted in)
Improve our website and services
Comply with our legal obligations
We do not sell or trade your personal information. However, we may disclose it to third parties in the following cases:
To service providers who assist us in operating our website or running our business (e.g. web hosting, email marketing)
If required or authorised by law
With your consent
All third parties we engage are required to protect your information in line with Australian privacy law.
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption, and access controls.
However, please be aware that no method of online transmission or electronic storage is 100% secure.
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, incomplete, or misleading.
To make a request, please contact us using the details at the bottom of this policy. We will respond within a reasonable time.
Our website may use cookies and analytics tools (such as Google Analytics) to improve performance and understand how visitors use the site. You can adjust your browser settings to refuse cookies if you prefer.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and recommend you read their policies separately.
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our website following any changes indicates your acceptance of those changes.
If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact us at:
Nellie Tilley Interiors
Email: nellietilley@nellietilleyinteriors.com
Phone: +61 404 030 222
Website: www.nellietilleyinteriors.com
Location: Sydney, NSW, Australia
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
